>Hello,welcome to FLASHINE !
tobby@flashinelighting.com Tel: +86-755-89584196

Contact Us

SHENZHEN FLASHINE LIGHTING CO.,LIMITED

ADD:5/F, 5th Building, Dong Long Xing High-Tech Park, Dalang Sub-district, Longhua New District, Shenzhen(518109), China.

Tel:+86-755-89584196

E-mail:tobby@flashinelighting.com

FAX:+86-755-89584197

FAQ

Q1. Can I get some samples to test before orders?

A1: Yes, we welcome sample order to experience our products. Mixed model samples are available.

 

Q2. What about the lead time?

A2: Within 3-5 working days for sample order.And 30-45 days for mass production orders.

 

Q3. Do you have any MOQ limit?

A3: MOQ: 1000Pcs.

 

Q4. How do you ship the goods and how long does it take to arrive?

A4: For sample orders we usually choose DHL,UPS,FEDEX.It takes around 3-5 days to your hand. For mass production orders we'd prefer to ship by sea to save the cost for you.

 

Q5. How to proceed an order?

A5: As soon as we confirmed the models, quantity, packing, price etc, we will arrange a detailed PI for your confirmation. After 50% wire transfer as deposit, we will start to produce and will arrange shipping when the 50% balance be cleared.

 

Q6. Can you provide OEM/ODM services?

A6: Yes. we welcome your OEM or ODM orders. Actually we have been cooperating with many famous lighting brand and are always willing to do OEM service for our honored clients.Our OEM service includes:customized color box, packing, user manual and logo printing etc.

 

Q7: What's your warranty?

A7: Yes, we offer 1 or 2 years warranty.

 

Q8: What's your after-sale service?

A8: Firstly, Our products are produced in strict quality control system and we will control the defective rate lower than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity to replace the defective products. For defective batch products, we will repair them and re-send them to you or we can discuss the relative solution according to real situation.

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